Jitbit Help Desk

"Jitbit HelpDesk - web based help desk software (ASP.NET), ticket tracking system"




Web-based help desk software - the self-hosted version for your server. NOT priced "per technician". Tracks your customers' issues, fully integrates with your email. Support ticket system for you service team.

Unlimited and affordable - Not priced "per agent" cheap helpdesk
We are not priced "per technician" or "per user". It's only $599 for an unlimited number of agents and users. This includes free upgrades. 1 agent? 10 agents? 1000 agents? Doesn't matter. We're priced "per product". This is our mantra, our "mission statement" and what makes us different from the competition.

Seamless email integration - POP3/IMAP/SMTP
Two-way email integration. Instantly turns incoming emails into web-based help-desk tickets, and sends out automatic email notifications to both users and help-desk technicians.

Hosted version available - SaaS Helpdesk that runs on our servers
We offer a hosted help desk application as well. Save yourself from hardware headaches and installation procedures, leave that to us. Our cloud servers are based in an amazing datacenter, secured and fine-tuned by our best engineers.

Secure and reliable - And easy to use - no learning curve

Assign agents to different areas. Control tickets visibility. Based on the most advanced technical platform - MS SQL Server and ASP.NET.

Assets, attachments & more - And all the "helpdesk software must-have's"

Track your assets, assign it to your users. Attach documents, screenshots and PDFs to your tickets. Maintain a knowledge-base. Tag and categorize your support tickets.

AD-integration - Integrate into your enterprise
Possible Windows-integrated authentication - integrate Help-Desk with your existing Active Directory users catalog.