Antamedia Remote Control Software

Easy-to-use remote control software helps you administer and control remote computers any time and anywhere just like you are sitting right in front of them. No installation, no access codes or IPs to remember.



Using Remote Control is Easy
You need a Windows PC computer for a Remote Gateway software. This is a part of software that connects all users and remote computers. It takes care of the dynamic IPs, runs as a service, and it’s used to create user accounts that can access the system – as users, admins or super admins.



When your customers need help, they will use Remote Host to connect to your Gateway. A user enters gateway IP and a name. After clicking on the START button, you will be able to see the computer connected in your system:




Gateway IP can be hardcoded in your custom app, colors changed to match your branding. We (at Antamedia) do this way, gateway IP is hardcoded and customer only needs to enter a name and ID. 100% simple.

To access your customers PC, you will also connect to your Gateway with Remote Control, where you will see all your currently connected customers and be able to simply select a PC from the list to start Remote Desktop Control, File Transfer, Explorer and/or Chat. Your control interface is this:



Using Remote Control, you will be able to see everything your customer sees on their screen and use your mouse and keyboard to control their PC as if you were sitting in front of it. You will also be able to chat with your customer, or browse through all their drives, files and folders remotely, download files or folders from their PC and send files or folders to your customers PC by using simple Drag&Drop. Enabling full drive access on Remote Host or Remote, you can also move, rename, delete and execute their files/folders remotely. If you need to show one or more of your customers something on your screen, you can simply use the “Show My Desktop to Host” feature which is built into Remote Control.


What Package Contains

Antamedia Remote Control Software contains three components:
1. Remote Gateway (runs on a central Gateway PC, static or dynamic IP address),
2. Remote Host or Remote (runs on a customer/user side),
3. Remote Control (runs on a operator/control side).

Benefits

• All in One solution for a wide variety of scenarios in a single software : remote maintenance, support, access to unattended computers, home office, online meetings, presentation, training sessions and team work
• Administer and control remote computers just like you are sitting right in front of them
• No need for any installation
• Full support for Windows platform (Windows 2000+) 32-bit and 64-bit.
• 24/7 access to remote computers or servers.
• Firewall and proxy server support without the need for the customer to change any settings
• Fast return on investment: license fee will pay off very quickly due to time and cost savings.
• Free Host and Control: All hosts (Remote Host and Remote) and control (Remote Control) are completely free, only Gateway needs a license. This allows you to give host software to your customer, and control software to your employees without any obligation.
• Manage all your connections easily: All user information is stored in the Remote Gateway software. This makes a centralized system with specific users rights. Easily support two or more hotels or businesses as super admin, while each premise can have local admin for it’s own group.